Last updated: February 19, 2026
This Refund Policy applies to purchases of GNC Service Credits on the Genesys Network platform operated by EVE.CALLS INC.
GNC Service Credits are non-refundable digital goods delivered instantly upon purchase. By completing your purchase, you acknowledge that:
If you believe a charge was made in error, contact us at support@genesysnetwork.org within 48 hours of the transaction. Refunds for billing errors are issued at our sole discretion and only when there is clear evidence of a system or processing error.
If you believe your payment method was used without your authorization, please contact your card issuer immediately and then reach out to us at support@genesysnetwork.org.
For any questions about this policy, contact us at support@genesysnetwork.org